BIG HEAD DIGITAL TERMS & CONDITIONS

The following terms & conditions apply to all work completed by Big Head Digital on behalf of you, the Client (“You”). By engaging Big Head Digital for Services, You agree to these Terms and Conditions. These terms may be updated periodically, and continued engagement of our services signifies your acceptance of the updated terms.

1. Services Provided

Big Head Digital provides a range of digital marketing services, including but not limited to media management, advertising, website management, social media management, and email marketing. The exact scope of services will be detailed in specific contracts or service agreements.

2. Terms of Payment

Unless otherwise specified, all invoices issued by Big Head Digital must be paid within 14 days of the invoice date. No discounts are provided for early payment. Late payments may incur penalties, including interest calculated at 12% per annum on the outstanding daily balance.

3. Interest Charges on Overdue Amounts

Big Head Digital may charge interest on all amounts not paid within the specified payment period. Interest will be calculated on the outstanding daily balance and invoiced quarterly.

4. Queried or Disputed Invoices

If You have any queries or disputes regarding an invoice, these must be raised with Big Head Digital no later than 14 days following the invoice date. This allows sufficient time for the query to be resolved before the payment due date.

5. Dispute Resolution

In the event of a dispute arising out of or in connection with this agreement, both parties agree to first attempt to resolve the matter through mediation. If mediation fails, either party may seek further resolution through the legal system in the applicable jurisdiction.

6. Confidentiality

Big Head Digital agrees to handle all confidential information provided by the Client with strict confidentiality. Confidential information will be protected using password protection and two-factor authentication where applicable. Big Head Digital will not disclose any confidential information without the Client’s permission, both during and after the term of this Agreement.

7. Intellectual Property

Upon full payment, all intellectual property rights, including copyright, created during the provision of services will be transferred to the Client. Until full payment is received, Big Head Digital retains ownership of all intellectual property. For any proactive work not paid for by the Client, Big Head Digital retains all rights to the intellectual property.

8. Use of Material by Big Head Digital for Publicity

Big Head Digital reserves the right to use any material created for the purpose of publicising the services offered. While Big Head Digital will generally seek permission from the Client before using such material, this permission is not a legal requirement.

9. Project Amendments and Revisions

If a limited number of revisions is included in the project scope, this will be specified in the contract. Additional revisions beyond those specified will incur extra charges as detailed in the project-specific terms.

10. Termination of Services

Unless otherwise stated by a fixed term contract, either party may terminate the services with 30 days’ notice, with no fees associated with the early termination of the contract. Notice of termination must be provided in writing.

11. Legal Liability



Big Head Digital will obtain the Client’s approval for all materials and designs produced. The Client accepts full legal responsibility for approved materials. Big Head Digital does not accept legal liability for any materials produced on behalf of the Client and is not liable for any consequential losses resulting from the services provided. This agreement is governed by the laws of Western Australia and Australia, and both parties submit to the jurisdiction of the courts within these regions.